Are you doing enough to sing your own praises? Knowing this modest, nose-to-the-grindstone industry, I suspect not. When I set out to look for industry professionals to interview or drilling businesses to follow on social media, I must say that sometimes you folks are tough to find!
You provide high-quality wells and servicing, but are you meeting your customers’ less tangible need for information and peace of mind? We spoke with a ground water educator, established drilling companies and a satisfied would-be customer to get insight into what constitutes great customer service.
State College, PA – A recent Pennsylvania State University study of compounds from pharmaceuticals and personal care products provides insight into the transport of emerging contaminants in aquatic ecosystems and ground water, according to researchers in the College of Agricultural Sciences.
Canada’s Federal-Provincial-Territorial Committee on Drinking Water recently released a report on lead in drinking water with an eye to updating the Guidelines for Canadian Drinking Water Quality. Comments were taken from the public until March 15.
Waterloo, Ont. – The Children's Water Education Council provides a slate of tools for educating students about the importance of water conservation, protection, technology and ecology – among them a list of children's ground water festivals.
Chatham-Kent, Ont. – Citizen group Water Wells First is asking Ontario's Ombudsman to investigate Chatham-Kent council and its mayor for negligence in performing its duties of office after they commented on an Environmental Review Tribunal held this last fall regarding a wind turbine project. The Chatham Daily News reports. | READ MORE
The National Ground Water Association’s annual expo this year expanded to become Groundwater Week, held in Las Vegas in early December. Held this year in conjunction with the Irrigation Association’s show, the conference and trade show had a rich context in water management and provided a forum for trends, products and business opportunities.
There is nothing like getting out in the field to refresh your mind and renew your sense of purpose. As editor of Ground Water Canada, I take every opportunity to get out and meet water well drillers, pump installers, hydrogeologists, instructors and manufacturers who work in the hard-working ground water industry.